Store Policy

At Magnetmule, we take your privacy and safety seriously. We are committed to protecting your personal information and ensuring a secure online experience. Below, you'll find details about our privacy practices and the measures we take to safeguard your data.

Data Collection and Use

• Personal Information: When you place an order or create an account, we collect information such as your name, email address, shipping address, and payment details. This information is used solely to process your order and provide customer support.

• Non-Personal Information: We may collect non-personal information, such as browser type and browsing patterns, to improve our website's functionality and enhance your shopping experience.

Data Protection

• Encryption: We use industry-standard encryption technologies to protect your personal information during transmission and storage. Your payment details are processed through a secure payment gateway and are not stored on our servers.

• Access Control: Access to your personal information is restricted to authorized personnel only. Our team members are trained in data protection practices and are committed to maintaining confidentiality.

Cookies and Tracking

• Cookies: Our website uses cookies to enhance your browsing experience, remember your preferences, and track site usage. You can manage your cookie preferences through your browser settings.

• Third-Party Services: We may use third-party services, such as Google Analytics, to analyze website traffic and improve our services. These third parties may collect information about your online activities over time and across different websites.

Your Rights

• Access and Correction: You have the right to access and correct your personal information. If you need to update your information, please contact our customer care team.

• Data Deletion: You can request the deletion of your personal information at any time. Please note that we may retain certain information for legal or administrative purposes.

• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.

Children’s Privacy

Magnetmule does not knowingly collect or store personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Updates to This Policy

We may update this Privacy & Safety policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.